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BY: J. Clark (ELLENSBURG, WA) - May 10, 2013 ITEM #: 17067
I ordered a Rhinehart x30 dehorner recently from ValleyVet.com on the recommendations of several friends.I was not paying attention and ordered the wrong size, by the time I went to use it several weeks had passsed. I called customer service and they were excellent!! The best I have ever had. They explained how I could return it & exchange it for the correct size and didn't give me any hassle over the time lapse, the fact that I could have used it (which I didn't) and that I lost my packing slip. It easily could have been disasterous and I could have been stuck with the wrong size dehorner, but they were prompt in exchanging it for the size I really wanted. I highly recommend them! Is this testimonial helpful?