1. What is compounding?

Compounding is the process of customizing medications to meet the specific needs of an individual animal. This can include changing the dosage, removing unwanted ingredients (like allergens), or creating easier-to-administer forms, such as flavored liquids, powders, or pastes.

2. Why would my animal need a compounded medication?

Your animal may need a compounded medication if:

• The prescribed medication isnâ??t available in the right strength.
• Your animal refuses to take pills, and you need a different form (like a flavored liquid or powder).
• The medication has ingredients that your animal is allergic to, and they need a customized version.
• The medication your animal needs is discontinued or on backorder.

3. Is compounding safe for my animal?

Yes! When done by a licensed compounding pharmacy, customized medications are prepared safely following strict guidelines. We work closely with veterinarians to ensure the medication is appropriate for your animalâ??s condition.

4. Do I need a prescription for a compounded medication?

Yes, just like regular medications, compounded medications require a prescription from your veterinarian.

5. How long does it take to get my animalâ??s compounded medication?

It usually takes 1â??2 business days to prepare a compounded medication, depending on the complexity. We will let you know when it has shipped.

6. How do I store compounded medications?

Storage instructions vary depending on the medication. Some need to be kept in the refrigerator, while others should be stored at room temperature. We provide clear instructions with every prescription.

7. How do I order a refill for my animalâ??s compounded medication?

Place an order like you normally would with Valley Vet Pharmacy. Valley Vet will reach out to your veterinarian if refills are needed; otherwise, the compounding pharmacy will fulfill your compounded preparation once the order is received. We recommend ordering refills a few days in advance to ensure your animal doesnâ??t run out of medication.

8. Can I get a refund if my pet refuses the medication?

Because compounded medications are customized specifically for your animal, we are unable to accept returns. However, we can work with you and your veterinarian to find an alternative form or flavor that your pet may prefer.