Online Privacy Practices

Privacy and Data Security

At, your right to privacy and data security is a primary concern. That's why, when you visit, we help you maintain control over your personal data on the Internet. Below are the guidelines we use for protecting the information you provide us during a visit to our Internet site.

Valley Vet Supply only asks for specific types of personal information

In a few areas on our Web site, we ask you to provide information that will enable us to enhance your site visit or to follow up with you after your visit. It is completely optional for you to participate.
For example, we request information from you when you:

  1. Request a catalog
  2. Place an order
  3. Place an Information Request
  4. Request email notification of your order status
  5. Subscribe to a newsletter or a mailing list

In each of the instances above, we may ask for your name, email address, phone number, address, customer preference information, as well as other similar personal information that is needed to register or subscribe you to services or offers. If we ever ask for significantly different information we will inform you. In the case of newsletters or mailing lists, you will be able to "unsubscribe" to these mailings at any time.

Valley Vet Supply only uses your personal information for specific purposes

The information you provide will be kept confidential and used to support your customer relationship with Valley Vet Supply. Among other things, we want to help you quickly find information on and alert you to special offers, updated information and other new products and services from Valley Vet Supply. Agents or contractors of Valley Vet Supply who have access to your personal information and prospect information are required to keep the information confidential and not use it for any other purpose than to carry out the services they are performing for Valley Vet Supply. Valley Vet Supply may enhance or merge your information collected at its site with data from third parties for purposes of marketing products or services to you.

You can opt-out of receiving further marketing from Valley Vet Supply at any time

We will send you information about our various products and services, or other products and services we feel may be of interest to you. Only Valley Vet Supply (or agents working on behalf of Valley Vet Supply and under confidentiality agreements) will send you these direct mailings. If you do not want to receive such mailings, simply tell us when you give us your personal information. Or, at any time you can easily opt-out of receiving further marketing from Valley Vet Supply here.

Your personal information and outside organizations

We occasionally make our customer list available to other reputable companies. You can, however, have your name put on our do-not-share list by sending email to us at or writing to us at the postal address given below. Please provide us with your exact name and postal address. We will be sure your name is removed from the list we share with other organizations. Valley Vet Supply WILL NOT make the phone numbers and email addresses of those who access our site available to any other organizations or companies.

Valley Vet Supply wants to help you keep your personal information accurate

You can request the individual information that Valley Vet Supply has collected about you via the Internet at You can have factual inaccuracies in this information corrected by contacting

Customized Experience

New technologies are emerging on the Internet that help us deliver customized visitor experiences. At Valley Vet Supply, we primarily use "cookies" to help us determine which service and support information is appropriate to your machine and to maintain your shopping experience in our online store. Our use of this technology does not mean that we automatically know any information about you. We might be able to ascertain what type of computer you are using, but beyond that, our use of cookies is designed only to provide you with a better experience when using Valley Vet Supply has no desire or intent to infringe on your privacy while using the site.

What else should I know about my privacy?

Third party Internet sites and services accessible through have separate privacy and data collection practices, independent of us. Valley Vet Supply has no responsibility or liability for these independent policies or actions. You are solely responsible for maintaining the secrecy of your passwords or any account information. Please be careful and responsible whenever you're online. If you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return. While we strive to protect your personal information, Valley Vet Supply cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk.

Effective Date: January 12, 2001